Transport and delivery
For safety reasons, no deliveries will be made to post office boxes and the order will not be processed.
For every order placed on the website, the company Calzaturificio MARCO IOMMI s.n.c. It emits receipt of goods shipped, sending it to the order, in accordance with Presidential Decree 633/72 and of Decree Law 331/93. For the issuance of a receipt authentic information provided by the Customer. No amendment of the tax receipt will be possible after the issuance thereof.
The sale of the products takes place exclusively in Italy and in EU countries.
The cost of delivery, unless otherwise specified, are charged to the Customer and are clearly indicated in the order form. They may vary depending on the chosen method of delivery and the place of the Products.
All purchases will be delivered to the Client by GLS ITALY and sent after 2 working days after the date of conclusion of the order.
Orders are processed and delivered Monday through Friday, excluding holidays and public holidays. The company Calzaturificio MARCO IOMMI s.n.c. It is not responsible for unpredictable delays, notwithstanding that, except in cases of force majeure, the products will be delivered within a maximum of 7 (seven) days for Italy and 10 (ten) days for EU countries, from the day following that in which the customer has sent the order to the shoe factory IOMMI MARCO snc
For delivery of the goods is necessary the presence of Customer or its representative at the address indicated in the order. Upon delivery of the goods by the Courier, the Customer is required to check:
I- that the number of boxes is the same as indicated in the transport document (FA);
II- that the packaging is not damaged or wet or otherwise altered, including the sealing materials.
Any damage to the packaging and / or product or the mismatch in the number of items or information must be immediately notified, a check written on the subject of the Courier’s proof of delivery. Once signed the document courier, the customer cannot make any objection about the appearance of what was delivered.
If it is not able to deliver the ordered goods due to sudden and temporary unavailability of the products, the company Calzaturificio Marco Iommi s.n.c. it will promptly inform the Customer, and in any case no later than 7 (seven) days via e-mail. The amount already paid by the customer will be refunded with the same receipt of payment mode. The refund will be made as soon as possible, but no later than 30 (thirty) days from receipt of the purchase order.
At a time when the product will be delivered to the Courier the Customer will be notified via e-mail Dispatch Confirmation; by this time they shall commence the delivery time. This email will contain all the details related to delivery and the tracking number of the shipment, through which you can know the exact location of the package sent; you can monitor your online path in real time directly on the carrier’s website.
In order to ensure the safety of the product delivery, the company Calzaturificio Marco Iommi s.n.c. keep the tracking number of each delivery.
Shipping & taxes
In Italy the cost of shipping is EUR 7,50.
In the EU countries the cost of shipping is EUR 20,00.
The shipment of goods in a member country of the European Community are subject to VAT taxation (22%).
Returns and right of withdrawal
The company Calzaturificio Marco Iommi s.n.c. It seeks to ensure the complete satisfaction of the customer and refund the entire cost of the products that are returned by the Customer not used and not damaged and accompanied by the relevant tax receipt with accurate description of the fault. Refunds will be processed with the same method of payment provided for the purchase. The purchased goods may be returned within maximum 14 (fourteen) days from the delivery date. The company Calzaturificio MARCO IOMMI s.n.c. We will undertake to promptly reimburse the customer no later than 30 (thirty) days of receipt of the written order cancellation and return of the Product. Under Article. 52 of Legislative Decree. N. 206/2005, you are entitled to cancel the contract without penalty and without giving any reason within 14 (fourteen) days from the date of the receipt of the Products. To exercise the right of withdrawal, the customer must send to the following address:
Calz. MARCO IOMMI s.n.c. – JEWEL
Via G. Galilei, 51
63822 Porto San Giorgio (FM)
Italy
a written communication with return receipt shall contain:
a) the intention to exercise the right of withdrawal pursuant to art. 54 Legislative Decree no. 206/2005;
b) an indication of the products for which the customer wishes to exercise the right of withdrawal;
c) the serial number issued at the time of purchase.
The communication can be anticipated and sent within the said period of fourteen (14) days by telegram, e-mail and fax, provided it is confirmed by registered letter with acknowledgment of receipt within 48 (forty eight) hours.
Delivery costs are not refundable.
The delivery costs for the return of products, both for the return and for the withdrawal, are charged to the customer; any costs incurred by the Customer for the return is not refundable. The company Calzaturificio Marco Iommi s.n.c. We reserve the right to refuse the return of those Products that do not comply with the requirements of the preceding paragraphs.
It is recommended to ship the Products to be returned using an insured carrier that allows tracking of the shipment.
The company Calzaturificio Marco Iommi s.n.c. shall not be liable for reimbursement or compensation for those products returned that are lost, which have been stolen or damaged.
HOW TO ORDER
- Choose from the SHOP ON Line page, the product and the article that interests you, or use the search area marked by the “Magnification Loupe” that you find at the top right. On the page dedicated to the article, select the size. Click on BUY to automatically move the article in your CART.
- Click on the CART, in the upper right, to view the summary of your order. You can then review these items, change the amount, check the country of consignment, choose the delivery method and form of payment for the purchase.
- The shipping fee will be automatically added to the cart according to the country of delivery and the chosen mode.
- To proceed to pay for the items, click on CHECKOUT and follow the instructions, which will vary depending on the chosen payment method.
- You can finalize an order even if you have a registered ACCOUNT.
HOW TO CHOOSE THE RIGHT SIZE
The sizes are based on the Italian system (33-43). If you use another system, see the size guide on the product page.
PURCHASE CONFIRMATION
By confirming the order the customer recognizes and declares to have read all the instructions provided during the procedure performed and to accept the General Conditions. The purchase is concluded when the customer gets debit authorization by the company issuing the credit card used for payment. The order placed by the Customer shall be binding on the company Calzaturificio Marco Iommi s.n.c. only if the entire purchase procedure has been completed normally without any error highlighting from the site. The company Calzaturificio Marco Iommi s.n.c. is not liable for malfunctions by the operator of the data transmission network. The company Calzaturificio Marco Iommi s.n.c. will send to the customer, by e-mail, a confirmation of receipt of the purchase order containing the essential characteristics of the purchased products, the date and time of making the order, the address of the company Calzaturificio Marco Iommi snc , the details of the price, the payment method chosen by the customer, the delivery costs. The Customer shall immediately verify the content of communication and report immediately to the company Calzaturificio Marco Iommi s.n.c. any errors or omissions.
HOW TO TRACK AN ORDER
As soon as the order is shipped, the company Calzaturificio Marco Iommi s.n.c. send the customer a tracking number in order to track online.
MODIFY OR CANCEL AN ORDER
The company Calzaturificio Marco Iommi s.n.c. You can not edit the contents of an order that has already been confirmed.
PAYMENT METHODS
The Customer may pay the price of the Products and related expenses through:
• Credit Card (Visa, MasterCard and American Express).
• Paypal (for shipments to the following countries: Austria, Belgium, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Hungary, Ireland, Italy, Luxembourg, Latvia, Netherlands, Poland, Portugal, Sweden, Slovenia and Slovakia).
In order to prevent fraud on the Internet, the payment is made and managed by the network directly into the CartaSì gateway or Paypal, which are responsible for the transaction and the storage of information relating to each order (such as credit card number, expiry date, etc ….), including financial information.
The company Calzaturificio Marco Iommi s.n.c. You never know the details of the credit card and other financial information, and is not able to store them or store them in any way. The transaction will be charged to the customer only after verification of the card issuing company.
The shipment of the product will be made as soon as there is acknowledgment that the amount is credited to the account of the company Calzaturificio Marco Iommi s.n.c. (The accreditation time varies depending on the country or the ordering bank).
MODIFICATION OF GENERAL CONDITIONS
These Terms are governed by Italian law.
The company Calzaturificio Marco Iommi s.n.c. It reserves the right to modify these Terms of Sale at any time. Any changes, modifications, deletions or additions will take effect immediately after the successful publication on the Site. In the event that a dispute arises concerning the interpretation and execution of these general conditions of sale between the company Calzaturificio Marco Iommi s.n.c. and the Customer, such disputes are entrusted to the exclusive jurisdiction of the Court of Fermo (FM) ITALY.